Managed IT Services
Caggrey Concepts Managed IT services is tailored to a model of IT support in which we act as a trusted partner and third-party service provider. We take responsibility for managing and maintaining a company’s IT systems and infrastructure. This model is designed to provide businesses with a proactive approach to IT support, as opposed to the traditional reactive approach where issues are only addressed after they occur.
Caggrey Concepts Managed IT services typically include the following:
We monitor a company's IT systems and infrastructure 24/7 to identify and address issues before they become problems. This includes routine maintenance such as software updates and patch management.
We provide help desk support for end-users, addressing issues such as password resets, email configuration, and software installation.
We manage a company's network infrastructure, including routers, switches, and firewalls, to ensure that it is secure and performing optimally.
We provide security services to protect a company's IT systems and infrastructure from cyber threats such as viruses, malware, and phishing attacks.
We ensure that a company's data is backed up regularly and securely, and they develop disaster recovery plans to ensure that the business can continue to operate in the event of an IT outage or disaster.